Returns must be made within 14 days of receiving your order and the items must be in their original unused condition with all tags intact. We're unable to offer returns on pierced jewellery, cosmetics or swimwear where the hygiene seal has been removed.

  • 1. Pack your unwanted items in the original packaging (where possible)
  • 2. Choose one our of free returns methods below
  • 3. Make your return and allow 10 working days for it to reach us to be processed
  • Lost your returns note? Download a new one here
  • View our terms &conditions

My Returns - FREE (Dublin only)

You will be offered the option to select immediate pick up (Monday to Friday between 9am to 5pm within approximately 60 minutes) or choose a time slot that is convenient to you.
Track return here

Parcel Connect - FREE

You will receive a pre-printed returns label with your order. Take your parcel to your local Parcel Connect store.
Track return here

Parcel Motel - Free

Take your parcel to any Parcel Motel location and follow the onscreen instructions.

own method of return

You can return your parcel using your own method of return. Return to be paid by the customer.